Email * Phone * Store Information
Tell us about where you purchased your product.
Store Name * Store Location (City) * Store Location (State) * - Please Select - Alabama Second Choice Third Choice Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Upload Proof of Purchase *
Tell us about the product!
Floor Type * - Please Select - Solid Engineered Elements Collection Estate Collection Market and Main Builder's Choice Total Amount Purchased (SQ FT) * Total Amount Installed (SQ FT) * Is there enough material to complete the job with a minimum of 2% extra for future plank replacements? * Installation Information
Tell us how the product was installed!
Installer * - Please Select - Store Provided Installer Homeowner (DIY) 3rd Part Installer (Contact information need in the following steps) Other Installation Method * - Please Select - Nail Down Nailed Down with Glue Assist Glued Down Floated What type of heating/cooling system does your home use? * - Please Select - Nail Down Nailed Down with Glue Assist Glued Down Floated Furnace (Forced Air) Broiler Heat Pump Gas-fired Space Heater Electric Space Heater Fireplace HVAC In-floor Radiant Heat What type of humidifier does your home have? * Please keep all your product registration, pre-installation, and post-installation receipts including but not limited to your sales receipt, pre-installation moisture test, photos, installer's name, phone number, and license number. Moisture Reading (Photo Upload) *
The photographer grants National Flooring Products Inc. the exclusive, non-transferable and non-assignable use of all uploaded images for the purpose of all company marketing collateral, including; print and digital usage.
National Flooring Products has attempted to the best of its ability to provide accurate information on all marketing media and informational documents. To our knowledge, the information contained within the website and all published documents are correct. By exploring and using this information, you agree not to hold National Flooring Products liable for using this information. National Flooring Products shall in no way be held liable for any damages resulting from, coming out of, or in relation to the use of the information. Pictures and related documents may contain technical inaccuracies or typographical errors. National Flooring Products reserves the right to make changes, additions, and removal of any documents, information, or graphics in this website at any time without notice. All information provided on this website is copyrighted and may not be reproduced without written consent.
Real wood flooring is a natural product with resulting variations in graining, hardness, color, tone, sheen levels, and texture. Tuffcore Vinyl and Laminate products are made to look like wood flooring and are manufactured to resemble natural products with the same variations in graining, color, tone, sheen levels, and texture. National Flooring Products has attempted to the best of its ability to provide reliable representation all of it products and their features but cannot be held liable for these variations. National Flooring Products has provided pictures as a courtesy to our customers and due to the nature of photography and digital representations we cannot guarantee that the physical product will look exactly like the pictures or the images contained within the website or on any printed media. It is recommended to obtain an actual sample of the product prior to ordering. It is the customer’s responsibility to inspect all flooring prior to installation for any visible natural variations or pre-installation manufacturer defects. Installations of the flooring with any visible defects constitutes acceptance of these defects and cannot be claimed under any warranty after installation. All warranties are provided solely by the manufacturer of the product, not all products are manufactured by National Flooring Products. In the event of a claim, National Flooring Product’s customer service team will assist the customer, but it is ultimately between the customer and the manufacturer to resolve. All transitions, vents, stair treads, and risers have a one-year finish manufacturer warranty from the date of purchase. Any transitions, vents, or special items that are installed or altered in any way are not eligible for return or credit. All sales of special-order items are final.
GREENHOUSE EFFECT / HVAC SYSTEMS
When Heating, Ventilation, and Air Conditioning (HVAC) systems are not used or are completely shut down for an extended period of time, the conditions necessary for the performance of the home, its contents, and the wood floor will be compromised. Without air exchange, sunlight through windows can generate heat, which can lead to drastic fluctuations in humidity levels. Floors will shrink or swell due to the inconsistent humidity levels. This can result in cupping, buckling, gapping, crowning, endlift, end-swell, delamination, compression-set, and more. Controlling the atmosphere before, during, and after the installation of the wood floor is critical to avoid issues caused by what we define as the Greenhouse Effect.
This is in compliance to the National Wood Floor Association (NWFA)
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