Register Your Floor

Please register your product within 30 days from the date of purchase using our online registration form. It is necessary to read and understand the National Flooring Products policy before registering your product. The warranty registration process is simple but necessary to ensure full warranty coverage. Please fill out the form below.

Store Information

Tell us about where you purchased your product.
Click or drag a file to this area to upload.

Product Information

Tell us about the product!

Installation Information

Tell us how the product was installed!

Please keep all your product registration, pre-installation, and post-installation receipts including but not limited to your sales receipt, pre-installation moisture test, photos, installer's name, phone number, and license number.

Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

Photo Disclaimer

The photographer grants National Flooring Products Inc. the exclusive, non-transferable and non-assignable use of all uploaded images for the purpose of all company marketing collateral, including; print and digital usage.

GENERAL DISCLAIMER

National Flooring Products has attempted to the best of its ability to provide accurate information on all marketing media and informational documents. To our knowledge, the information contained within the website and all published documents are correct. By exploring and using this information, you agree not to hold National Flooring Products liable for using this information. National Flooring Products shall in no way be held liable for any damages resulting from, coming out of, or in relation to the use of the information. Pictures and related documents may contain technical inaccuracies or typographical errors. National Flooring Products reserves the right to make changes, additions, and removal of any documents, information, or graphics in this website at any time without notice. All information provided on this website is copyrighted and may not be reproduced without written consent. © 2020

PRODUCT DISCLAIMER

Real wood flooring is a natural product with resulting variations in graining, hardness, color, tone, sheen levels, and texture. Tuffcore Vinyl and Laminate products are made to look like wood flooring and are manufactured to resemble natural products with the same variations in graining, color, tone, sheen levels, and texture. National Flooring Products has attempted to the best of its ability to provide reliable representation all of it products and their features but cannot be held liable for these variations. National Flooring Products has provided pictures as a courtesy to our customers and due to the nature of photography and digital representations we cannot guarantee that the physical product will look exactly like the pictures or the images contained within the website or on any printed media. It is recommended to obtain an actual sample of the product prior to ordering. It is the customer’s responsibility to inspect all flooring prior to installation for any visible natural variations or pre-installation manufacturer defects. Installations of the flooring with any visible defects constitutes acceptance of these defects and cannot be claimed under any warranty after installation. All warranties are provided solely by the manufacturer of the product, not all products are manufactured by National Flooring Products. In the event of a claim, National Flooring Product’s customer service team will assist the customer, but it is ultimately between the customer and the manufacturer to resolve. All transitions, vents, stair treads, and risers have a one-year finish manufacturer warranty from the date of purchase. Any transitions, vents, or special items that are installed or altered in any way are not eligible for return or credit. All sales of special-order items are final.

GREENHOUSE EFFECT / HVAC SYSTEMS

When Heating, Ventilation, and Air Conditioning (HVAC) systems are not used or are completely shut down for an extended period of time, the conditions necessary for the performance of the home, its contents, and the wood floor will be compromised. Without air exchange, sunlight through windows can generate heat, which can lead to drastic fluctuations in humidity levels. Floors will shrink or swell due to the inconsistent humidity levels. This can result in cupping, buckling, gapping, crowning, endlift, end-swell, delamination, compression-set, and more. Controlling the atmosphere before, during, and after the installation of the wood floor is critical to avoid issues caused by what we define as the Greenhouse Effect. This is in compliance to the National Wood Floor Association (NWFA) https://www.nwfa.org/